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Analysis Study Research Paper | Public Administration | Indonesia | Volume 11 Issue 10, October 2022 | Rating: 4.9 / 10
Collaborative Governance in Denpasar Mantap Kesehatan Masyarakat Program at the Health Department of Denpasar City Government
Lilik Antarini [2] | I Made Yudhiantara [2] | Dewa Ketut Suryawan
Abstract: The presence of the New Public Service in the paradigm of Public Administration Science is expected to increase the effectiveness of services to the community. The New Public Service conditions collaboration to achieve the goals of government service programs. Denpasar City is a central point in government activities in the Province of Bali - Indonesia, in education as well as the economy and health. In this pandemic era, health issues have become a concern of many parties. The emergence of regional superior innovations in the health sector during this pandemic is a strategic thing to realize. In the field of public health, Denpasar has 11 health centers and 25 sub - health centers. According to data from the Central Statistics Agency for Denpasar City, the population of Denpasar in 2020 is 962, 900 people. This number is not proportional to the number of residents who must be served. Even though Denpasar City has these obstacles, the Denpasar City Government is still trying to implement good governance by making innovations in the health sector, namely the Denpasar MantapKesehatan Masyarakat (DAMAKESMAS) program. This study aims to analyze and describe the practice of collaborative governance in the management of the DAMAKESMAS program and to assess its effectiveness in realizing program objectives. This study uses a qualitative method, with an interactive model analysis technique from Miles, Huberman and Saldana (2014). Data collection is carried out using documentation, interviews and observation techniques. The results of the research found that the management of the DAMAKESMAS program was carried out based on a Government to Government collaboration involving the Denpasar City Health Office, the Denpasar Regional Disaster Management Agency (BPBD) and the Denpasar City Communication, Information and Statistics Office. In the collaboration scheme, the involvement of the private sector does not yet exist, so the role as an accelerator is not yet available. Viewed from the perspective of the program's objectives, namely providing pre - hospital services for patients experiencing emergencies, the implementation of the DAMAKESMAS program is quite effective. However, the implementation of this application - based program still needs to be refined to make it more user friendly so that people can easily access services and need to be well integrated.
Keywords: Collaborative Governance, Program Effectiveness, Regional Leading Innovation in the Health Sector
Edition: Volume 11 Issue 10, October 2022,
Pages: 362 - 367