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Research Paper | Organizational Psychology | India | Volume 11 Issue 9, September 2022 | Rating: 4.8 / 10
Quality of Work Life, Work Performance and Organizational Citizenship Behaviour - A Study on Employees Engaged in the Corporate Sector
Trishita Biswas | Swaha Bhattacharya [2]
Abstract: The aim of the present investigation is to study the quality of work life, work performance and organizational citizenship behaviour of male and female employees working in the corporate sector. Accordingly, a group of 64 employees (32 male and 32 female) were selected as a sample for the study. General Information Schedule, Quality of Working Life Questionnaire, Individual Work Performance Questionnaire, and Organizational Citizenship Behaviour Checklist were used as tools for data collection. The findings revealed that quality of work life as perceived by the male employees is better than that of the female employees, while no gender difference was observed in the other variables. Additionally, quality of work life was found to have significant correlation with the domains of work performance as well as organizational citizenship behaviour. The present investigation reveals that working conditions can motivate employees to perform better while also engage in helpful behaviours to enable the organization to function at its best, which needs to be taken into consideration by employers.
Keywords: quality of work life, work performance, organizational citizenship behaviour, corporate sector, gender
Edition: Volume 11 Issue 9, September 2022,
Pages: 682 - 687