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Informative Article | Engineering Science | India | Volume 9 Issue 5, May 2020 | Rating: 5.4 / 10
AI Enabled Quality Engineering in Insurance
Rahul Deb Chakladar
Abstract: The demand for high - quality products and services delivered at digital speed continues to push insurers to rethink their quality assurance and testing methods. With customer expectations changing quickly in a fiercely competitive market, insurers find it challenging to maintain frequent releases and enhancement processes while delivering personalized coverage. Quality engineering (QE) becomes essential in this scenario. QE involves adopting a comprehensive quality assurance and testing strategy with a strong focus on extreme automation. This approach helps insurers boost testing efficiency, speed up time - to - market, and offer a flawless customer experience. By integrating cognitive technologies such as artificial intelligence (AI) and machine learning (ML) into their QE practices, insurers can enhance business outcomes and achieve a competitive advantage.
Keywords: Quality Engineering (QE), Digital transformation strategy, Advanced analytics, Innovation, Testing
Edition: Volume 9 Issue 5, May 2020,
Pages: 1884 - 1886