International Journal of Science and Research (IJSR)

International Journal of Science and Research (IJSR)
Call for Papers | Fully Refereed | Open Access | Double Blind Peer Reviewed

ISSN: 2319-7064

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Informative Article | Management | India | Volume 7 Issue 7, July 2018 | Rating: 5.1 / 10


Empowering Nonprofits: Leveraging Salesforce as a Platform for Social Good

Alpesh Kanubhai Patel [4]


Abstract: In the digital era, nonprofit organizations face unique challenges related to operational efficiency, donor relations, and achieving mission success. Salesforce Nonprofit Cloud offers a comprehensive suite of tools designed to address these challenges and enhance the capabilities of nonprofit organizations. This article explores the various components and features of Salesforce Nonprofit Cloud, including the Nonprofit Success Pack (NPSP), fundraising tools, program management, marketing automation, and analytics. It also examines how Salesforce improves donor management, streamlines operations, and supports data - driven decision - making. Real - world case studies from Habitat for Humanity, the American Red Cross, and UNICEF illustrate the practical benefits of Salesforce in achieving mission success. The article concludes with a discussion on the scalability, flexibility, and integration capabilities of Salesforce, highlighting its transformative potential for the nonprofit sector.


Keywords: Salesforce Nonprofit Cloud, Nonprofit Success Pack, donor management, fundraising tools, program management, marketing automation, analytics, data - driven decision - making, nonprofit operations, case studies, Habitat for Humanity, American Red Cross, UNICEF, nonprofit CRM, scalability, integration


Edition: Volume 7 Issue 7, July 2018,


Pages: 1564 - 1566





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