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Research Paper | Information Technology | Kenya | Volume 7 Issue 5, May 2018

To Establish the People Challenges and their Effect on I-Tax Strategy Utilization at Kenya Power and Lighting Company Limited

Omondi Bosco Omondi | Dr. Godfrey Makau

Abstract: In the current world, Information Technology is the breakthrough for the development of the entire element in the peoples life, and backbone of the worlds economy. This study focused on collection of the funds by the government agencies. In particular the study considered challenges affecting i-tax strategy utilization at Kenya power and lighting company limited. The specific objectives were establishing the organizational challenges and their effect on i-tax strategy utilization, to determine technological challenges and their effect on i-tax strategy utilization, and to establish people challenges and their effect on i-tax strategy utilization. The study adopted a case study design. The study used Questionnaires as the main tool that was used to collect data. The target population were all the 130 categorized into Managers, operating team members, and subordinating staff of the corporation. Data collection was done via open ended and close ended questionnaires. The analysis was done using SPSS version 21.0 and presentation of the information was inform of descriptive statistics such as tables, graphs and charts. The findings was deem to be helpful to government, company shareholders, and scholars as justified in the study. The study also suggested that further analysis of challenges faced by organizations when applying i-tax strategy utilization as a key in implementing a successful itax strategy like employee perception of strategic change on performance of an organization, which is always negative in an organization be considered, research should be done to specifically view on how these challenges on itax strategy utilization should be overcome in an organization. Other organization should be considered.

Keywords: Culture, Training, Resistance, i-tax strategy utilization, employee performance Kenya power and lighting company limited

Edition: Volume 7 Issue 5, May 2018,

Pages: 450 - 454

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