Downloads: 184 | Views: 377
Research Paper | Management | India | Volume 8 Issue 3, March 2019 | Popularity: 6.2 / 10
Development of a Service Delivery Model that will Bridge the Gap between Service Support Expected by Indian Pharmaceutical Companies
Dr. Amit Gosar, Rajesh Acharya
Abstract: This article elaborates the study conducted on multiple pharmaceutical companies in India for understanding their service needs from their equipment vendors. The existing prevailing service models were studied and the gap between the existing models and the end user requirements are studied in detail. After gathering the relevant data a new service model has been proposed, which will be more efficient in fulfilling the service needs of the end users in the Indian Pharmaceutical Industry.
Keywords: Service Delivery model, Service support, Pharmaceutical industry
Edition: Volume 8 Issue 3, March 2019
Pages: 117 - 122
Make Sure to Disable the Pop-Up Blocker of Web Browser
Similar Articles
Downloads: 4 | Weekly Hits: ⮙1 | Monthly Hits: ⮙1
Research Paper, Management, India, Volume 12 Issue 6, June 2023
Pages: 1782 - 1791The Surging Relevance of Human Error in Pharmaceutical Manufacturing Sectors
Prasun Chakraborty, Jyoti Joshi Pant
Downloads: 123
Research Paper, Management, India, Volume 4 Issue 7, July 2015
Pages: 1616 - 1620Transformation in Pharmaceutical Industry: Developing Customer Orientation
Dr. Vaishali Rahate, Sapan Joshi, Manish Upadhyay
Downloads: 140
Research Paper, Management, Sri Lanka, Volume 3 Issue 5, May 2014
Pages: 80 - 85Determinants of Expected Rate of Return on Common Stock: An Empirical Study in Sri Lanka
Vijitha Gunarathna
Downloads: 147
Research Paper, Management, India, Volume 7 Issue 10, October 2018
Pages: 1317 - 1326A Study on Problems Faced by Freight Forwarders with Reference to Yashimarine Logistics
R. Ravimohan
Downloads: 179 | Weekly Hits: ⮙1 | Monthly Hits: ⮙1
Research Paper, Management, India, Volume 7 Issue 10, October 2018
Pages: 285 - 299A Study on the Evolution of Pharmaceutical Marketing Communication Channels
M. Sreenivasan, Dr. T. L. Narasimha Reddy