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Masters Thesis | Social Science | South Sudan | Volume 13 Issue 8, August 2024 | Rating: 4.8 / 10
Selected Internal and External Organisational Factors Affecting Police Performance in Controlling Crimes in Juba County-South Sudan
Gol Ayie Jal, Hadija Murenga, Panuel Mwaeke
Abstract: This study sought to assess the factors affecting the police performance in controlling crimes in Juba County Central Euatoria State. This study was motivated by increasing crime rates in Juba despite police presence in the area. The study first assessed internal and external organization factors affecting police performance in controlling crime and finally identified mitigation measures to improve police performance in controlling crimes. The study was grounded by the contingency theory of management theory and adopted a case study qualitative design. The main method of data collection was the questionnaire. The study comprised of 76 main respondents and 4 Key Informants. The census sampling Method was used to select respondents for the study. Data was analyzed using SPSS software and content analysis method. Internal organizational factors that affected police performance in controlling crimes in Juba County include; too layered hierarchical organizational structure, inadequacy of finance and resources, staff incompetency to provide effective service delivery, political interference, lack of modern state of the art equipment, poor remuneration, lack of discretion among lower ranking officers, absence of intellectual capital, poor leadership styles within the rank and file, and the effect of organizational culture. Major external organizational factors affecting police performance included, economic factors, technological factors, and finally, the problem of trust in police-community relations. Additionally, according to the study factors responsible for police-community mistrust that has a concurrence as either agreed and strongly agreed and that had an effect on their performance in South Sudan included, misuse of force impunity, perceptions of neglect, rudeness and incivility, incompetence, venality, extortion, discrimination, intimidation, and brutality. Major mitigation measures that will address the problem of policing in South Sudan which include; Building Public trust, entrenchment of public oversight and accountability bodies, use of civil society in building trust, especially in post-authoritarian and developing societies, requires confronting the weakness of civil society and police reform. The study recommends political good will to increase police funding from the exchequer, Building Public trust, entrenchment of public oversight and accountability bodies, use of civil society in building trust, especially in post-authoritarian and developing societies, requires confronting the weakness of civil society and police reform. Police reform may target; organizational change, innovative practices like sustained mentoring of police by experienced outsiders, and sponsorship of police involvement in community projects.
Keywords: Police Performance, Internal organizational Factors, External Organizational Factors
Edition: Volume 13 Issue 8, August 2024
Pages: 1436 - 1439