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Review Papers | Tourism | Mexico | Volume 13 Issue 2, February 2024 | Rating: 5.2 / 10

Recovery of the Tourist's Confidence in the Airport System in the Face of the COVID-19 Crisis and their Expectations in the Implementation of Sanitary Measures at the Benito Ju?rez Airport, Mexico City

Yesenia Gonzalez Flores | Susana Esquivel Rios ^[10]

Abstract: The objective of this research was to examine the relevance of air transport in the tourism industry, as it plays a crucial role in customer service and is a fundamental part of visitor travel, contributing significantly to the economy of Mexico. However, the implications and effects derived from the health crisis, specifically the spread of SARS-CoV-2, were explored, with a particular focus on the Benito Juarez Airport in Mexico City.

Keywords: airport system, tourist displacement, economic crisis, security protocols, SARS-CoV-2

Edition: Volume 13 Issue 2, February 2024,

Pages: 1169 - 1178