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Research Paper | Education Management | Kenya | Volume 11 Issue 10, October 2022 | Rating: 4.6 / 10

Management Challenges of Performance Appraisal that Hinder Service Delivery among Public Secondary School Teachers in Londiani Sub - County, Kericho County, Kenya

Francis Otina Oketch | Dr. Hellen Kiende Guantai | Dr. Daniel Mange

Abstract: This study sought to determine the management challenges of Performance Appraisal that hinder service delivery among public secondary school teachers in Londiani Sub County, Kericho County. Descriptive research design was adopted. The target population was 327 comprising of 285 secondary school teachers employed by the TSC, 41 Principals and the TSC Sub County director. The sample size was 113 comprising of 71 teachers, 41 principals and the TSC Sub County director. Simple random sampling was used to select the schools and the teachers while purposive sampling was used to select the principals of the sampled schools and the TSC Sub County director. Data collection was done using questionnaires and interview schedules. Validity of the instruments was determined by seeking opinion from education management experts. Reliability of the research instruments was measured using Cronbach alpha test of internal consistency with a coefficient of 0.7 and above being considered reliable. Quantitative data were coded and analysed using Statistical Package for Social Sciences (SPSS V.23.0) and presented using bar graphs and frequency tables. Qualitative data were presented as narration. The findings established that major management challenges of Performance Appraisal are: - time constraint, teachers? attitudes and the lack of correlation between performance appraisal and actual performance.

Keywords: Management challenges, Appraisal, Performance Appraisal, Service Delivery

Edition: Volume 11 Issue 10, October 2022,

Pages: 684 - 692