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Survey Paper | Social Science | India | Volume 10 Issue 9, September 2021 | Rating: 4.3 / 10
Impact of VRS on BSNL with Special Reference to Kerala Telecom Circle
Dr. Sreekumar D Menon
Abstract: BSNL (old DOT) is the pioneer telecom service provider in India. A few years back it was the seventh - largest telecom company in the world. It is a PSU with a huge infrastructure. Before implementing VRS it had more experienced employees, a lot of public utility services through customer service centers. It started to show the loss from 2009 - 10 financial year onwards. Its continuous loss and shortage of income - generating made as an obstacle for future development. All over India, a total of 78569 employees took VRS, Out of this 4596 were Kerala telecom circles contributed. Before the implementation of VRS salary distribution to staff was highly irregular, some time salary was received once in two months. To get salary on - time 71 % of the employees opted VRS, It was informed before VRS that 60 - 70 % of its income spend on the salary of the staff. With the hope that the remaining staff will get a salary in due time, the majority opted for VRS, but the financial position not improved as all the bills are pending, salary not giving on time, no technological advancement is introduced in the PSU.
Keywords: employees, salary, technology, retirement, customers
Edition: Volume 10 Issue 9, September 2021,
Pages: 812 - 814