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Informative Article | Computer Science and Information Technology | India | Volume 12 Issue 12, December 2023 | Popularity: 4.7 / 10

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AI - Based Test Automation for Intelligent Chatbot Systems

Rohit Khankhoje

Abstract: In the ever - changing landscape of software testing, the incorporation of Artificial Intelligence (AI) represents a significant shift in thinking, especially in the context of chatbot systems. This paper examines the transformative influence of AI - Based Test Automation on ensuring the dependability, effectiveness, and intelligence of chatbots. The research investigates the synergy between AI techniques and automation strategies, highlighting their crucial role in improving the testing lifecycle of smart chatbot systems. By thoroughly examining AI - driven test case generation, scenario exploration, and adaptive testing, this study clarifies the significant advancements that AI contributes to the field of chatbot quality assurance. The paper offers valuable insights into the evolving sphere of conversational AI, providing a roadmap for professionals and researchers to leverage the potential of AI in enhancing the standards of chatbot testing methodologies.

Keywords: Artificial Intelligent, Test Automation, Chatbot, AI - driven, Quality Assurance

Edition: Volume 12 Issue 12, December 2023

Pages: 1302 - 1309

DOI: https://www.doi.org/10.21275/SR231216065308

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