Downloads: 3 | Views: 125 | Weekly Hits: ⮙3 | Monthly Hits: ⮙3

Analysis Study Research Paper | Business and Finance | India | Volume 12 Issue 3, March 2023 | Rating: 5 / 10

Impact of Demonetisation and Pandemic on Digital Payments Usage

Shruti Jose

Abstract: In the current pandemic scenario, the entire world is witnessing a tremendous change from traditional businesses and services to a digital equivalent of the same. Digital payments play an important role and provide several benefits over cash, including ease of transaction, security, and transparency. The strive to make India a cashless economy started visibly with the effect of demonetisation. The after effects of demonetisation saw a transition in the consumer segment wherein the trend of using cashless payments had inclined. Now after the present COVID - 19 pandemic situation, majority of the consumers and retailers are forced to adopt and use digital modes of payments. The paper focuses on throwing some insights on the usage of digital payments during pre and post demonetisation and COVID - 19 pandemic times among consumer demographics on their various expenses. The study reveals that there has been a favourable incline towards digital payments at the present stage which will pave way for a sustainable economic growth.

Keywords: Digital Payments, Demonetisation, COVID - 19 Pandemic, Sustainable Development, Consumers, Spending Pattern

Edition: Volume 12 Issue 3, March 2023,

Pages: 119 - 126