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Research Paper | Physiotherapy | Palestinian Territories | Volume 12 Issue 6, June 2023 | Popularity: 5.9 / 10

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Satisfaction Feedback on the Services Provided for Amputees in Gaza

Mohammed F. R. Al. Sultan

Abstract: Objectives: The aim of the study was to investigate the services provided in the Artificial Limb and Polio Centre. The study used an adapted questionnaire was designed for the same purpose by international committee of Red Cross (ICRC) in Ethiopia. Data were collected by the researcher using structured interviews to gather cross - sectional feedback on the services provided for amputee in Gaza. Methods: One hundred participant were presented clinically by amputation and received prosthesis and training. The sample were selected randomly from the record of Artificial Limb and Polio Centre ALPC, It included two groups of participants, new users received the prosthesis six to twelve months before conduction of the study and old users who received the prosthesis at least one year before the conduction of the study. The sample include both genders aged ten years and over. All the participant have sufficient cognition to understand the requirements of the study. Results: Overall satisfaction of the amputees was: 48.0% of respondents were very satisfied and the prosthesis met their expectations, 24.5% were quiet satisfied with it, 16.3% replied more or less, and 11.2% said that they were not satisfied at all with the prosthesis and it did not meet their expectation. Conclusions: The amputees were positively satisfied on the use of their services. However, some were not satisfied due to many reasons mainly on the comfortability of their prosthesis affecting their daily life activities and functionality which need to be addressed.

Keywords: Amputee, satisfaction, prosthesis, services

Edition: Volume 12 Issue 6, June 2023

Pages: 2050 - 2058

DOI: https://www.doi.org/10.21275/SR23606145447

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