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Informative Article | Information Technology | India | Volume 11 Issue 3, March 2022 | Popularity: 5.1 / 10

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Addressing Vendor Lock-In in SaaS: Risks, Implications, and Modern Strategies

Goutham Sabbani

Abstract: In 2016, one of the primary cloud provider?s outages affected over 150,000 websites, resulting in a loss of $150 million in a single day. This example shows the main risks associated with vendor lock-in in SaaS, where companies are bound to a single provider, impacting flexibility and costs [2]. Historically, software procurement involved substantial single-time investments, restricting accessibility and flexibility. The arrival of SaaS offered a scalable, subscription-based model yet launched the barrier of vendor lock-in. This issue has prompted the enhancement of strategies to ensure greater customer control and interoperability. This paper will delve into the evolution of vendor lock-in, its potential risks and implications, and modern strategies to reduce these barriers. It will examine industry practices, technological developments, and policy recommendations to develop flexibility and mitigate single SaaS providers.

Keywords: Vendor lock-in, Software as a Service (SaaS), Cloud provider, Subscription-based model, Interoperability

Edition: Volume 11 Issue 3, March 2022

Pages: 1616 - 1619

DOI: https://www.doi.org/10.21275/SR24627191952

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