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Analysis Study Research Paper | Commerce and Economic Studies | India | Volume 13 Issue 8, August 2024 | Popularity: 5 / 10

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Influence of Emotional Intelligence on Job Performance: A Study Among IT Professionals in Chennai

Dr. R. Meganathan

Abstract: Today we are in 21st century witnessed a dramatic change in the nature of work. There has been a massive introduction of new technology, particularly the use of computers, into the workplace and the change in the structure of the economy is largely due to the IT sector, which is part of the tertiary sector. . In the last two decades, the Indian I. T industry has contributed significantly to economic growth in terms of GDP, foreign exchange earnings & employment generation. An important factor which had been instrumental for these changes is the proactive steps taken by the government in promoting the I. T. sector as a service industry in tune with the Nation?s I. T. policy. With the dawn of the 21st century, the trend of restructuring and downsizing has continued in many organizations, together with an increase in sub - contracting and outsourcing, in order to compete successfully in the increasingly competitive global market. A steady rise in short - term contracts, as a result, possibly, of the deregulation of long - term contracts and the limited requirements on permanent employment in many countries was witnessed. Other changes included new patterns of working, such as tele - working, self - regulated work and team work, an increased reliance on computerized technology and a move towards a more flexible workforce, both in number of employees and in their skills and functions. In response to these adjustments by industry, the conditions of work and employment also changed significantly.

Keywords: Emotional Intelligence, Job Performance, IT Industry, Chennai, Employee Productivity

Edition: Volume 13 Issue 8, August 2024

Pages: 1469 - 1474

DOI: https://www.doi.org/10.21275/SR24820222033

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