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Informative Article | Computer Science and Information Technology | United States of America | Volume 13 Issue 9, September 2024 | Popularity: 5.3 / 10

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Integrating Site Reliability Engineering SRE for Effective Product Development: A Focus on SLAs, SLIs, and SLOs

Akshay Prabhu

Abstract: In today's fast-paced IT landscape, ensuring reliability and performance is paramount. Establishing a Site Reliability Engineering (SRE) mindset early in product development is crucial for aligning operational excellence with business objectives. This journal explores the significance of embedding SRE principles from the outset, focusing on defining Service Level Agreements (SLAs), Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Non-Functional Requirements (NFRs). We delve into the critical role these elements play in managing aspects like data freshness, latency, and overall system performance. Through a use case of launching an API sourced from a database, we highlight potential failure points and the need for a proactive SRE approach to mitigate risks. By converting product requirements into SLIs and utilizing tools like New Relic, teams can create dashboards that monitor key metrics, ultimately avoiding costly pitfalls later in the development cycle. This paper is intended for Product Owners, Tech Leads and Engineers in the process of launching a net new product from the ground up.

Keywords: Site Reliability Engineering, SLAs, SLIs, SLOs, system performance

Edition: Volume 13 Issue 9, September 2024

Pages: 228 - 230

DOI: https://www.doi.org/10.21275/SR24902093845

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