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Informative Article, Data & Knowledge Engineering, India, Volume 12 Issue 9, September 2023
2199 - 2203Enhancing Customer Experience in Collections with Pega Chatbots and Virtual Assistants
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Analysis Study Research Paper, Computer Science and Information Technology, United States of America, Volume 13 Issue 7, July 2024
1531 - 1535Personalizing Customer Outreach and Engagement in Collections with Pega Omni - Channel Solutions
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Informative Article, Finance, India, Volume 11 Issue 11, November 2022
1532 - 1535Enhancing Dispute Resolution Efficiency with Pega BPM: Case Study
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Informative Article, Finance, India, Volume 12 Issue 1, January 2023
1329 - 1332Enhancing Transparency and Accountability in Deceased Customer Estate Settlements with BPM Governance Framework
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Informative Article, Finance, India, Volume 12 Issue 2, February 2023
1749 - 1753