The Empirical Study on a Competency Model of Grassroots Public Employment Service Personnel

WANG Linxue, CUI Jiajia

Abstract: On the basis of literature research, this paper uses the methods of questionnaire survey and interview to verify the reliability and validity of the evaluation index of the quality of public employment services personnel through factor analysis and structural equation model. Based on the above analysis, a competency model of grassroots public employment service personnel is built to provide a standard for the quality construction of grassroots public employment service personnel. And new ideas and methods will be proposed for the management of public employment service personnel and the innovation of basic services. The competency model provides guidance to improve the level of the grass roots public employment services, and make the status of services better. There will make a significance of the application of the competency model in the recruitment and training of public employment service personnel at the grassroots level.

Keywords: grass roots, public employment services personnel, competency model, empirical study