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Research Paper | Pharmacy | India | Volume 11 Issue 12, December 2022 | Rating: 4.9 / 10
Patient Safety Culture in Pharmacies in India: A Cross-Sectional Study
Dr. Rajesh Venkataraman | Dr. Puneeth G. K. | Dr. Raghavendra S. K. | Dr. Harsha C.
Abstract: Introduction: Medication errors are common in community pharmacies. Safety culture is considered a factor for medication safety but has not been measured in pharmacy setting. In order to analyse factors influencing overall patient safety, the Community Pharmacy Survey on Patient Safety Culture conducted by the Agency for Healthcare Research and Quality (AHRQ) was utilised to evaluate safety culture. Methods: It is a cross-sectional study designed to be carried out in pharmacies in rural India. A study conducted between March to August 2021, e-Survey on Google Forms were sent to registered Karnataka Pharmacist via email. To obtain patient safety culture in pharmacies using AHRQ (Agency for Healthcare Research and Quality) for assessing safety culture. Results: A total 731 registered pharmacists respond to e-survey, among 68.1% were male and 31.9% were females. Based on age groups most of them 43% were under 31-40 years of age.37.5% belongs to the category of 6 to 10 years of experience of registered pharmacist. Among 51.7% are under category of independent pharmacy and 51.3% were completed B. Pharm.60.6% of pharmacy located in urban area and among 41.3% are 24 hours working pharmacies.56.2% of pharmacies having only one pharmacist and among 45% of pharmacies received > 250 prescription volume per week. Among 42.4% of pharmacies are somewhat similar with patients. Based on the patient safety in the pharmacy 44.4% of them expressed having very good safety practice in their pharmacies. Conclusion: It might be useful to determine areas for improvement and places where pharmacies are strong in terms of safety culture. In community pharmacies, initiatives to improve staffing, job pressure, and pace may contribute to a stronger safety culture.
Keywords: Medication errors, community pharmacies, prescription, safety culture, of registered pharmacists
Edition: Volume 11 Issue 12, December 2022,
Pages: 353 - 359