Application of Personification Thinking to Achieve Higher Software Quality

Ravikiran Mallappa

Abstract: This article explores the application of personification thinking in software development life cycle (SDLC) to enhance software quality. By personifying each phase of SDLC we can increase the quality by reducing the number of iterations in each phase due to low quality and eliminate the different types of Muda [1] (waste) early in the SDLC.

Keywords: Personification thinking, User stories, User centric design process, QA Metrics, SDLC, Muda elimination, Ease of communication, test planning